Mercuryo is an international company that creates a new generation of financial services for the business sector.
Mercuryo is backed by a team of 200+ professionals and a high profile fintech investor. Together we create cutting-edge business payment solutions combining conventional and crypto finance. This is the future, and we already know something about it.
Company in numbers:
✅ The value of the company is estimated at upwards of €150 million
✅ Over 2 million people are already using Mercuryo services
✅ Our team has grown 300% in the past year
✅ We have team members from many countries around the world
✅ Over 200 top tier B2B partners: Trust Wallet, Binance, and others
Currently, we are looking for a Customer Support Specialist for night shifts.
Responsibilities:
- Help to solve users’ problems via phone, intercom chats, and Telegram
- Automate communication processes with product users
- Constantly improve the service
- Describe and assign tasks for the technical department
Requirements:
- Strong Russian and English language skills, both verbal and written
- Has life goals, ideas, and own projects
- Knows what a block, a hash, and a node are
- Enjoys talking to people and solving problems
Why Mercuryo?
- Competitive salary
- Bonuses and salary revisions according to your performance
- An attractive package of compensations and benefits based on your personal needs
- Professional development, innovative work area, challenging tasks, powerful technical stack is on us; growth potential is on you
- An opportunity to introduce your ideas – constructive creativity and proactivity are embraced and valued
- Straightforward strategy, democratic environment, friendly team, healthy atmosphere, and respect towards your opinion
- Highly-qualified management always at your reach
Apply for this Position
Thank You
Your application was submitted successfully.